About a booking
Most answers are in your account: sign in with the number you booked with to see and resend your tickets.
Write to us
Include your order number and the mobile number you booked with, so we can find your booking straight away.
For organisers
Want to sell tickets on HeyJoinMe, or need help with your event dashboard?
Quick answers
Refunds, changes, entry and payments are covered in our help centre.
Company details and grievance officer
Softagone Technologies LLP
HeyJoinMe is a brand of Softagone Technologies LLP.
Email: [email protected]
Phone: +91 94846 37910
Grievance Officer
Email: [email protected]
Phone: +91 94846 37910
Monday to Saturday, 10 am to 6 pm IST
We acknowledge every complaint within 24 hours. See section 18 of our Terms & conditions for how complaints are resolved.
Questions about a specific event — timings, venue rules, parking — are best answered by its organiser; their contact details are on the event page.